CSC SPV, NIC and NICSI Partner for providing one-stop managed end-to-end NIC’s eOffice and SPARROW Product

New Delhi: CSC E-Governance Services India Limited (CSC SPV), National Informatics Centre (NIC) and National Informatics Centre Services Incorporated (NICSI) have entered into a Memorandum of Understanding [MoU] for providing one-stop managed end-to-end NIC’s e-Office and SPARROW product to the Central and State Government Organizations/Enterprises.

After the Partnership, CSC SPV will help in providing one-stop managed end-to-end NIC’s eOffice and SPARROW Product Deployment, Core Roll-Out, Hosting, Technical Support and System Administration Services to User Departments/Organizations by leveraging and synergizing their facilities and capabilities with each other. CSC SPV will be able to work towards utilizing the data Centre facilities of CSC SPV for Government Organizations / Enterprises at State and Central level for hosting NIC’s eOffice and SPARROW Product. The data Centre facilities shall include Primary Data Centre (PDC) and/or Remote Data Centre (RDC) hosting and system administration services.

They will work together utilizing eOffice and SPARROW Product knowledge (from end user perspective) available with them in a synergized manner for paced up roll-out of NIC’s eOffice and SPARROW Product for Government Organizations / Enterprises at Central and State level.

During the program, Shri Sanjay Kumar Rakesh, MD & CEO, CSC E-Governance Services India Limited (CSC SPV) said, “There is a large population that needs to come on to the grid of digital revolution and join the wave of empowerment. This partnership will play a significant role in achieving this. We hope to extend it’s reach to ensure country’s economic growth and inclusive development.”

Ms. Rachna Srivastava, DDG-NIC said that the e-File module alone is being used in the country by more than 10 Lakh Officials and more than 4 Crore files have been created so far. Besides, the SPARROW module is also being extensively used for filing APARs by Government Officials. She added that the eOffice system is enabled for local language and many States like Uttar Pradesh, Telangana, etc. are using it in their respective languages.CSC e-Governance Services India Pvt. Ltd.

Dr. Vinay Thakur, MD-NICSI said, “e-Office is being extensively used by the Government Departments at the Central and State level as well as PSUs across the country. e-Office proved to be the lifeline in keeping the Government offices functional during the recent covid times. He expressed hope that subsequent to this MoU, NICSI, and NIC could also leverage this association for offering other NIC/NICSISoftware Products using CSC SPV managed cloud services.

Dr. Thakur added, “It is a great moment for us that we are signing this MoU which will help in

providing one-stop managed end-to-end NIC’s eOffice and SPARROW product deployment, hosting, core roll-out, technical support and system administration services to user Departments/Organizations by leveraging and synergizing their facilities and capabilities with each other. NICSI and NIC could also leverage this association for offering other NIC/NICSI Software Products using CSC SPV managed cloud services in future.”