Customer from Manipur alleges racism at IKEA store in Hyderabad

Hyderabad: A Swedish furniture giant, IKEA in Hyderabad was accused of alleged racism against a customer from Manipur at its store.

Nitin Sethi, a customer at the store on Sunday tweeted “Racist treatment at IKEA store here. Only my wife from Manipur got frisked for goods she bought. No one else before us. And then all the supervisory staff came to defend the racism. Great show from an international store. Cheers to another usual day”.

Responding over the alleged racist treatment at IKEA store in the city, Telangana Industries Minister K T Rama Rao on Twitter said “ This is appalling and absolutely unacceptable @IKEAIndia.”

Please ensure a proper apology is issued and more importantly educate, sensitise & train your staff to respect all your customers graciously, he said.

Hope you will make amends asap, the Minister added.

This is appalling and absolutely unacceptable @IKEAIndia

Please ensure a proper apology is issued & more importantly educate, sensitise & train your staff to respect all your customers graciously

Hope you will make amends asap https://t.co/l84GimoIrM

— KTR (@KTRTRS) August 29, 2022

Responding to the customer tweet, IKEA on twitter said ''we believe that equality is a human right, and we condemn all forms of racism and prejudice. We regret the inconvenience caused to you while following the mandatory billing protocol.

Hej, at IKEA, we believe that equality is a human right, and we condemn all forms of racism and prejudice. We regret the inconvenience caused to you while following the mandatory billing protocol. (1/3)

— IKEAIndia (@IKEAIndia) August 28, 2022

As a process, customers, who self-check are requested for a final check before leaving the store to ensure the billing is correct and customers do not face any problems regarding double charging, repeat scanning of products, the furniture giant said.

As a process, customers who self-checkout are requested for a final check before leaving the store to ensure the billing is correct and customers do not face any problems regarding double charging, repeat scanning of products etc. (2/3)

— IKEAIndia (@IKEAIndia) August 28, 2022

We remain committed to creating a better everyday life for the many people,'' IKEA added. (UNI)

(Photo Credit:Twitter/IKEA)