In India, train travel is one of the most popular, affordable, and convenient modes of transport. However, plans can change unexpectedly, or a train may get cancelled or missed. In such situations, the biggest concern for passengers is whether they can get a refund for their ticket.
If you booked your ticket throughIRCTC, you may still be eligible for a refund by following a specific process known asTDR (Ticket Deposit Receipt). Here’s everything you need to know about claiming your money back.
What Is TDR?
TDR stands forTicket Deposit Receipt. If you were unable to travel despite having a valid ticket, you can inform Indian Railways by filing a TDR request. If your reason falls under the railway’s refund rules, your ticket amount—full or partial—may be refunded.
When Can You Claim a Refund?
As per IRCTC rules, you can file a TDR in the following situations:
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The train is delayed by three hours or more
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You miss a connecting train due to delay of the first train
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The reservation chart is not prepared on time
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Air-conditioning does not work during travel in an AC coach
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You could not travel despite having a confirmed ticket (in certain cases)
Note: Refunds are not granted for every reason. Selecting the correct and valid reason is crucial for approval.
How to File TDR Online: Step-by-Step Guide
1. Log in to the IRCTC website
2. Go to the My Transactions section
3. Click onTicket Deposit Receipt (TDR)
4. Select the PNR number for which you want a refund
5. Choose the reason for not travelling
6. Submit the TDR within the prescribed time limit
After submission, you can track your request under TDR History on the IRCTC portal.
Important Time Limits
Each refund reason has a different deadline for filing TDR. If you miss the specified time window, your refund request may be rejected. Always submit your TDR as early as possible.
Will You Get a Full Refund Every Time?
Not necessarily. The refund amount depends on:
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The reason selected
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Applicable Indian Railways rules
In some cases, passengers receive afull refund, while in others, a deduction is made before the amount is credited back.
