How this Mumbai nurse turned into a Metro heroine

Mumbai: Priyanka, after a hard day at work, was waiting to board a metro from Mumbai's Chakala metro station in the evening when she heard an announcement. The announcement requested any medical professional at the station to visit the customer care officer to help with a medical emergency. 

Forgetting her tiredness, Priyanka- a clinical instructor and nursing educator at HealthCare at Home (HCAH), - rushed to the First Aid Room and saw an elderly man lying unconscious. 

Remembering the training she has received at the healthcare provider, Priyanka immediately took charge and administered CPR to the 76-year-old for 20 minutes till the ambulance arrived.

Along with a few staff members of Chakala metro station, Priyanka travelled with the patient in the ambulance to the hospital and helped with admission paperwork and briefing doctors. 

Unfortunately, the patient could not survive. 

But Priyanka set an inspiring example by taking her profession beyond the boundaries of office space and time.'The training we receive at HealthCare at HOME goes beyond professional expertise and urges us to be more compassionate and companionable towards our patients. HCAH has not just dignified the profession of nurses through their policies and training exercises but helped us further understand the gravity of the responsibility we shoulder of saving lives. 

''A nurse's job doesn't end with working hours and it is our responsibility to use our skills wherever required and needed. I am deeply disheartened that the patient could not survive but I am satisfied with the knowledge that I did everything that could have been done to save his life,'' says Priyanka, Clinical Instructor and Nursing Trainer at HCAH.

The staff at Chakala Metro Station was extremely grateful for Priyanka's presence and proactiveness. When Priyanka returned from the hospital to collect the belongings that she had left behind at the customer care office in a hurry, the Chakala Station Controller awarded her a 'Metro Hero' badge as a token of the staff's appreciation and gratitude.

''Responsible people like Priyanka make our society better. It is our honour to recognise her as a 'Metro Hero'. We are thankful to her for being proactive and supporting us in our efforts to save a life. She has set an example for the society,'' said Vijay, Chakala Station Controller.

''We are very proud of Priyanka! She embodies the spirit of HealthCare atHOME which advocates for compassionate professional care. We are in the business of saving lives and making lives better. With warriors like Priyanka by our side, HealthCare atHOME is setting high standards of healthcare and going beyond conventional boundaries,'' said Vivek Srivastava, CEO, Co-Founder HCAH.

HCAH's team of medical professionals has often been in the news for breaking conventions to ensure quality care to patients. While Ashraf of HCAH braved the incessant Mumbai rains last year to visit a patient in need, nursing expert Karamveer had lifted spirits of a bedridden elderly patient by dancing for him with his family. 

Health Care at HOME is home healthcare service provider which believes in the importance of compassion along with professional expertise to ensure quality healthcare for their patients.

Caring, the essence of nursing, is celebrated. (UNI)