RailOne App launched: One-stop solution for all train passenger services

New Delhi: Union Railway Minister Ashwini Vaishnaw on Tuesday launched the user-friendly RailOne app at an event here to mark the 40th Foundation Day of the Centre for Railway Information Systems (CRIS).

The app aims to enhance passenger travel experience by providing a single platform for various railway services, a Ministry statement said.

RailOne is a user-friendly, all-in-one application that integrates several services for railway passengers. Available for download on both Android and iOS platforms, the app offers features such as making unreserved bookings and purchase of platform tickets with a three per cent discount, live train tracking, grievance redressal, e-catering, porter booking, and last-mile taxi services, it added.

However, reserved tickets will continue to be available on the IRCTC platform.

The app also includes a single-sign-on feature, allowing users to log in using mPIN or biometric authentication, it supports existing RailConnect and UTS credentials, ensuring ease of access.

As per the statement, Minister Vaishnaw also praised the CRIS team for its efforts in upgrading the Passenger Reservation System (PRS). The new PRS, he said, will be more agile, scalable, and capable of handling 10 times the current load. It will support 1.5 lakh ticket bookings and 40 lakh enquiries per minute, and will also offer advanced features such as seat selection, fare calendar, and integrated services for Divyangjan, students, and patients, said the statement.